What are vendor customers?
Customers are your buyers- every customer can be assigned an assortment, price list, rep and delivery rules of its own, allowing you to control the items, prices, and availability in one place - for as many customers as you have!
Every customer gets a limited version of the MarketMan app for ordering just from you.
Talk to us about whitelabeling options - you could make it your OWN app!
Pricing for added customers:
- $19/per active customer up to 10
- $15/per active customer up to 25
- $649/ month for unlimited customers (Including you commissary subscription cost!)
HOW TO ADD A CUSTOMER FOR An ORDERING APP - Step by Step
- Go to "Customers" > "Customers"
Then click on "Add a customer" on the top.
- Start filling out the customer's name
Then add contact details - Mobile number, email, first and last name-
The Mobile number will be used as the username for your customer login, as well as a contact number for ordering alerts - so make sure it's correct!
- If you have a minimum $$ threshold for deliveries, you can set this up for the customer right here.
- Select the customer setup from the 4 drop-down lists:
Price level - control the pricing of your items for this customer
Assortment - Control which items your customer will see on the catalog
Sales Rep - This determines how you'll get the orders (email, text or both)
If you haven't set one yet - head to the company settings to create the first!
Delivery rules - This will control the available delivery days for this customer.
If you haven't yet- head to "Settings" > "delivery rules" to create the first one.
- Then you should add the delivery details: address, store number and tax ID
Those will appear on your delivery notes, to help with distribution and accounting later on!
- SUPER IMPORTANT:
Make sure the "Allow sending orders" is ticked, or your customer will not be able to send orders!
- Don't forget to hit the floppy disk at the top in order to save!
Customer Users and Login
- Once a new customer is created, an auto-user is created for them, using the phone number on file.
If the phone number already exists as a username, MarketMan will automatically add a number at the end.
- Click on the customer name and scroll down to the users part, to see the user that was created.
You can also click on the sharing arrow icon to send this user a text message with a link to download the app.